Project Manager
Company: PeopleServe
Location: Buffalo
Posted on: April 24, 2024
Job Description:
Project Manager
Primary Responsibilities:
- Independently lead multi-disciplinary teams through large-scale
transformational change initiatives, or strategically important
short-term engagements, that deliver business outcomes
- Demonstrate in-depth experience in Transformation Delivery
including Program/Project Management, Scope Definition, Process
Re-engineering, Workshop Facilitation, Organizational Change
Management, Performance Measurement, and Customer Experience
- Responsible for driving teams in the implementation of numerous
governance frameworks aimed at achieving alignment across the bank
and its strategy.
- Provide transparency to senior leadership of progress of
initiatives.
- Develop and tailor communications content and artifacts used
across various levels in the organization on complex business
initiatives with high attention to detail and quality.
- Provide execution certainty by setting pace and driving
accountability working alongside senior leaders to drive
decisions
- Build relationships and participate in engagement management
with key stakeholders and encourage collaboration to support an
environment of information sharing to effectively deliver
outcomes
- Ensure follow up on all critical items and drive accountability
through documentation.
- Learn and support understanding of the organization by building
credibility with teams, leveraging business acumen and
curiosity.
- Proactively leverage multiple Transformation Delivery Tools to
ensure all action items, risks, decisions, and issues are
identified, captured and escalated.
- Develop and rely upon relationships to support understanding of
the organization to stay connected to changes going on in the
bank.
- Leverage deep institutional and banking knowledge of the
people, business processes/workflows, products, and technologies
and leverages them to shape strategy and deliver desired
outcomes.
- Participate in working groups and seeks diverse views to
develop strategic recommendations and encourage innovation.
- Champion new transformation delivery tools and techniques and
use them to support innovation, development and facilitate
discussion.
- Encourage a culture of how to challenge status quo by
consistently pushing for innovation and improvement and recommends
solutions for adoption across the organization.
- Apply resourcing approaches and support prioritization efforts
to ensure the best resources are allocated effectively.
- Support business in defining outcomes and key measures of
success for transformation initiatives.
- Mentor and coach other Enterprise Transformation Delivery team
members and others within their team to take ownership of their
development.
- Understand and adhere to the Company's risk and regulatory
standards, policies and controls in accordance with the Company's
Risk Appetite. Identify risk-related issues needing escalation to
management.
- Promote an environment that supports diversity and reflects the
brand
- Maintain internal control standards, including timely
implementation of internal and external audit points together with
any issues raised by external regulators as applicable.
- Complete other related duties as assigned Experience:
- In-depth experience in Transformation Delivery including
Program/Project Management, Scope Definition, Process
Re-engineering, Workshop Facilitation, Organizational Change
Management, Performance Measurement, and Customer Experience
- Proficiency with Microsoft Office Suite - namely Teams,
PowerPoint, Excel
- Non-technical project management
- Business process improvement
- Financial institution experience is a plus
Keywords: PeopleServe, Niagara Falls , Project Manager, Executive , Buffalo, New York
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