Return Mail Processor

Company: AppleOne
Location: West Henrietta
Posted on: January 13, 2026

Job Description:

Job Description Job Description This full-time, on-site position may occasionally require overtime. The ideal candidate works independently, ensures accurate processing of return mail, and maintains strong customer service standards. Responsibilities: Receive and log daily return mail into the system. Prepare and process new mail packages for delivery. Contact clients to validate business addresses when necessary. Deliver quality service to clients via phone, email, chat, and other communication channels. Follow established guidelines to resolve issues in accordance with company policies and procedures. Perform additional data entry tasks as needed. Maintain organization and prioritize daily tasks effectively. Develop and maintain working knowledge of systems and software packages, including HRIS, Salesforce, Flex, and ORS. Lift and handle packages weighing 10–20 pounds as required. Qualifications: Strong attention to detail and organizational skills. Ability to work independently with minimal supervision. Excellent communication and customer service skills. Comfortable performing repetitive data entry tasks accurately. Ability to work on-site full time and occasionally overtime as needed. Basic computer skills and familiarity with HRIS, Salesforce, or similar systems preferred. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023 -06/22- 088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay - transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e- verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 1572 Company Description This company offers growth and a great group of people to work with.

Keywords: AppleOne, Niagara Falls , Return Mail Processor, Accounting, Auditing , West Henrietta, New York