Secretary - Part Time - Niagara Falls

Company: Catholic Charities of Buffalo
Location: Niagara Falls
Posted on: February 7, 2020

Job Description:

This 20 hour/week part time position supports the Family & Community Services (FACS) Department at our downtown office at 525 Washington St. This location offers a range of services including emergency financial assistance, housing, domestic violence related programs, and more. Position hours are 12:45Pm - 4:45:00pm, Monday Friday. Additional hours may be available to cover vacations.Duties:

• Work collaboratively with building secretary to ensure daily coverage of front desk, where clients are welcomed with professionalism and courtesy.
• Facilitate the client check in process and notify staff of client arrivals in a timely fashion.
• Manage a high volume automated phone system.
• Provide excellent internal and external customer service via open and respectful communication with a trauma informed approach.
• Maintain files for program supervisors.
• Complete data entry tasks in agency databases (Excel and Access platforms)
• Provide office support such as copying, filing, word processing, etc.,
• Manage requests for information related to agency adoptions. Research information and compile into reports in accordance with NYS law.
• Performs other duties as assigned.Skills:
  • Excellent written and interpersonal communication skills.
  • Proficient in all Microsoft Word applications, including Outlook.
  • Working knowledge of automated telephone system.
  • Flexibility and willingness to be helpful and learn new skills.
  • Self-motivated worker able to contribute to a team environment.Qualifications:
    • High school diploma or equivalent.Demonstrated computer and organizational skills.

Keywords: Catholic Charities of Buffalo, Niagara Falls , Secretary - Part Time - Niagara Falls, Administration, Clerical , Niagara Falls, New York