HVAC Senior Service Technician

Company: Ryan Plumbing
Location: Rochester
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description We are seeking an experienced HVAC Senior Service Technician to join our growing team. This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVAC systems while delivering top-tier customer service. The Senior Service Technician will also serve as a technical leader in the field, mentoring junior technicians and representing the company with professionalism and integrity. Responsibilities Install, maintain, and service HVAC equipment Perform maintenance and repairs when needed Diagnose electrical and mechanical faults with HVAC equipment Communicate with client to ensure work is completed to their satisfaction Must wear approved uniform and conduct yourself in a professional manner Must be on time and ready to complete the task at hand Submit required paperwork on a daily basis Maintain cleanliness of vehicle, tools, and equipment Attend weekly department meetings Ability to use the required tools to complete the required task Follow all safety protocols Understand and wear personal protection equipment (PPE) Follow all established procedures and standards communicated by management Qualifications Customer service skills Ability and willingness to work standard business hours Detail oriented and organized Knowledge of HVAC equipment Technical aptitude Verbal and written communication skills Valid driver’s license OSHA 10 Certified/EPA Certified Preferred Ability to lift, pull, carry, push up to 50 pounds Ability to lift, pull, carry, push over 50 pounds with assistance of others and/or equipment Ability to complete repetitive tasks which may include overhead or awkward positioning Tasks include lifting, digging, climbing ladders, and entering small or confined spaces Benefits Competitive pay Comprehensive health insurance (including dental and vision) Health Saving Account with company contribution Company Paid Life Insurance 401(k) plan with company matching Generous paid time off Paid Holidays

Keywords: Ryan Plumbing, Niagara Falls , HVAC Senior Service Technician, Engineering , Rochester, New York