District Manager
Company: SPECTRUM
Location: Niagara Falls
Posted on: September 4, 2020
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Job Description:
Job Description: font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;strongspan style=padding: 0in; border: 1pt
windowtext;/span/strongbrOur strongSpectrum District Manager for
our Buffalo Area Stores/strong is responsible for building, owning
and driving a sales and retention culture across thestrong 6
Spectrum Stores /strongwithin a key metro market, parts of a key
metro market or large dispersed geographical area. Actively and
consistently supports efforts of their teams to engage customers in
a retail environment and drive the sale and retention of
strongSpectrum/strong product and services. Consistently
demonstrates excellent leadership and coaching skills to create a
motivated work environment where employees can excel.brbrstrongspan
style=padding: 0in; border: 1pt windowtext;MAJOR DUTIES AND
RESPONSIBILITIES/span/strong/font/fontul dir=ltrli
style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Leads multiple teams of Store Managers,
motivating and engaging them to meet and exceed their sales goals,
while delivering a clean, organized and fully operational retail
experience for all customers and employees./font/font/lili
style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Ensures sales managers and their teams are
retaining customers through positive customer relationship
building, diffusing customer escalations, utilizing strong
listening skills and probing techniques to overcome objectives and
save/upgrade customers./font/font/lili style=margin-bottom:
0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Plans, organizes, staffs and directs multiple
strongSpectrum/strong stores./font/font/lili style=margin-bottom:
0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Ensures their stores meet
strongSpectrum/strong brand and merchandising expectations and that
a thriving culture of customer care exists at all store locations
within their span of control./font/font/lili style=margin-bottom:
0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Ensures the successful rollout of new product
and merchandising launches by their management
teams./font/font/lili style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Utilizes strong assessment skills to
continually inspect everything from the sales behaviors to the
product knowledge of the teams within their span of control and
lead change efforts as needed./font/font/lili style=margin-bottom:
0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Proactively identifies issues, builds action
plans and seeks opportunities to grow their business and increase
customer satisfaction./font/font/lili style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Manages crisis situations and escalates to
leadership as necessary./font/font/lili style=margin-bottom:
0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Ensures management teams have subject matter
expertise on all store functions, including the
strongSpectrum/strong Store Customer Experience (SSCE),
strongSpectrum/strong products, pricing plans, promotions, service
features and visual standards, as well as those of
competitors./font/font/lili style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Consistently meets or exceeds operational and
expense management standards within their scope of responsibility,
while minimizing or eliminating losses to the
company./font/font/lili style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Maintains established departmental
performance standards, including FCC and franchise performance
standards./font/font/lili style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Builds employee engagement and high
performing teams by recruiting, training and retaining the best
talent within their span of control./font/font/lili
style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Establishes check and balances with store
management to maintain appropriate levels of staffing at all stores
within their markets./font/font/lili style=margin-bottom: 0pt;font
style=color:undefined;font-family:tahoma,geneva,sans-serif;size:undefined;font
style=font-size: 14px;Coaches, mentors
Keywords: SPECTRUM, Niagara Falls , District Manager, Executive , Niagara Falls, New York
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