Retail Store Manager - Niagara Falls, NY
Company: Tractor Supply Company
Location: Niagara Falls
Posted on: November 14, 2021
Located in Niagara Falls, NY
This position is responsible for proficiency in all areas of a
retail operation. The position serves as the second in charge of
operations to the Store Manager. Duties include providing
leadership and direction to the store team, ensuring a positive
customer shopping experience and performing operational activities
throughout the store and giving appropriate direction to the store
Team Members. This position is also responsible for promoting a
safe and productive work environment for all Team Members,
customers, and vendors, as well as training Team Members on the
appropriate application of policies and procedures. Must be at
least 18 years of age and possess a valid driver's license.
It is essential that you be available, flexible, adaptable, and
service-oriented, as you must be able to fulfill all of the
1. Maintain regular and predictable attendance.
2. Work scheduled shifts, and have the ability to work varied
hours, days, nights, weekends, and overtime, as dictated by
3. Uphold and promote a safe and productive work environment by
following and enforcing policies and procedures.
4. Take the initiative to support selling initiatives (GURA):
Greet the Customer
Uncover the Customers' needs
Ask for the Sale
Proficient in all Team Leader and Receiver functions.
5. This position is required to perform a combination of the
following duties during 95 percent of their day. Although the mix
may vary from one day to another, our business and staffing model
makes it essential that every person in this position be able to
perform all of the following duties accurately, efficiently and
safely on a regular basis and without advance notice:
Assist Store Manager in Store Operations including: driving sales
and profit, customer loyalty, planning, prioritization, and
delegating of daily tasks.
Support Store Manager in Team Member counseling, hiring/staffing
decisions, scheduling, Team Member training and development, and
maintaining a productive work environment.
Perform Opening/Closing procedures.
Transport and make deposits to the bank.
Resolve customer complaints/issues and ensure the customer has a
Lead freight movement, and support merchandising initiatives, feed
management, and inventory control.
Train Team Members on the appropriate application of policies and
Operate cash register/computer
Supervise cash handling procedures.
Adhere to loss prevention standards and respond to any alarm calls
Operate Forklift and Baler
Assist customers with loading purchases.
Complete all documentation associated with any of the above job
6. May be required to perform other duties as assigned.
Experience: Previous retail leadership experience is required.
Farming, ranching, pet/equine, or welding knowledge is strongly
preferred. Must be 18 years of age or older and possess a valid
Education: High school diploma or the equivalent is required.
Bachelor's degree in Business Administration or related field is
preferred. Regardless of education level, you must be able to read,
write, and count accurately.
Professional Certifications: None.
Other knowledge, skills or abilities:
Ability to perform and execute principle responsibilities of Team
Strong interpersonal skills and ability to resolve issues ethically
and with minimal conflict.
Working environment is favorable, generally working inside with
moderate noise. Indoor floors and outdoor lots are generally hard
surfaces (concrete, asphalt, etc.) Lighting and temperature are
adequate. Ability to work outdoors in adverse weather
Work shifts vary from one store to another, but generally are no
less than 4 hours and may exceed 8 hours.
Promote a safe and productive work environment for all Team
Members, customers, and vendors, as well as train Team Members on
the appropriate application of policies and procedures.
Physical and Mental Requirements:
This position is non-sedentary. It is essential that you have the
physical and mental stamina and ability to move throughout the
store and outdoor areas quickly and safely; to operate all
equipment related to this position's job duties efficiently,
safely, properly, and accurately; and to provide the highest level
of customer service. You must have the physical and mental ability
to perform all of the following tasks (with or without reasonable
Ability to move and transfer merchandise, weighing up to 50 pounds,
throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the
assistance of proper material handling equipment (e.g. pallet
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend,
stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling
floor, side lot, stock area, and register area.
Ability to operate and use all other equipment necessary to run a
store (e.g. dolly, hand truck, forklift, baler, computer, cash
Ability to constantly operate store equipment such as computer,
cash register, and other store equipment.
Ability to read, write, and count accurately to complete all
Ability to utilize strong written and verbal communication skills
to communicate effectively with team members and customers.
Ability to process information / merchandise through the
Ability to successfully complete training and certification to
dispense propane, and to dispense propane.
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This job description represents an overview of the responsibilities
for the above referenced position. It is not intended to represent
a comprehensive list of responsibilities. A team member should
perform all duties as assigned by his/ her supervisor.
Tractor Supply Company (TSCO), the largest rural lifestyle retailer
in the United States, is dedicated to enhancing our strong company
culture built on our Team Members' commitment to our Mission and
Values. With over 1,900 stores in 49 states and an innovative
e-commerce platform, Tractor Supply ranks in the Fortune 400 with
annual revenues of more than $8 billion and growing! Come grow your
career with us as we serve those who live "Life out Here"!
Click Here to See Why We are a Great Place to Work!
Tractor Supply Company offers a competitive Benefits package,
including Medical, Dental, & Vision plans, to all Full-time Team
Members as well as Part-time Team Members who are deemed eligible
based on a minimum hours requirement. In addition, TSC offers
access to other Benefits such as a Health Savings Account, Life
Insurance, 401(k), and an Employee Stock Purchase Plan
Keywords: Tractor Supply Company, Niagara Falls , Retail Store Manager - Niagara Falls, NY, Executive , Niagara Falls, New York
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