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Ecotourism Manager, Niagara Falls State Park

Company: Delaware North
Location: Niagara Falls
Posted on: June 12, 2022

Job Description:

The OpportunityDelaware North Parks and Resorts is hiring a Ecotourism Manager at Niagara Falls State Park in Niagara Falls, New York. As a Ecotourism Manager, you will be responsible for creating and launching tours for the park and oversight of the rentals, which include bikes, scooters, wheelchairs and strollers. This individual will also be responsible for managing the environmental programs at the park. Additional responsibilities will include daily operations, management, and safety of our guests and associates who interact with our tour & rental business.
At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more.
Some location may implement a vaccination requirement in the future if required by federal, state, local law.Responsibilities

  • Responsible to build our new walking tour business that will also include rentals of bikes, scooters, strollers, and wheelchairs for our guest at the park.
  • Hire, train, coach, and develop all Tour associates.
  • Responsible to be the environmental point person for Niagara Falls State Park and implementing our annual GreenPath program.
  • Maintain proper documentation on all aspects of the facility, including equipment, materials, inspections, safety, training, and waivers.
  • Schedule, monitor, and supervise all participants who purchase a walking tour or rent equipment from us each day.
  • Manage and coordinate all training for tour groups, including periodic detailed equipment inspections.
  • Oversee the rental equipment inventory, including ordering and pricing of products.
  • All other duties assigned.Qualifications
    • Minimum of 3 years' management experience.
    • Must possess a valid NYS Driver's License
    • High School diploma or GED required.
    • Previous retail experience required.
    • Proficiency with Microsoft Office products including Word and Excel.
    • Outstanding interpersonal, written, and verbal communication skills.
    • Ability to lead, problem solve, and operate in a fast-paced environment.
    • Ability to work flexible hours, including evenings, weekends, and holidays.Physical Requirements
      • Must be able to hike, walk, and drive in park vehicles.
      • Must be able to lift up to 50 lbs.
      • Must be able to walk and stand for long periods of time.Who We AreDelaware North has been providing food and beverage, as well as retail at Niagara Falls State Park since 1995. Our operations include the Top of the Falls restaurant, which offers diners a spectacular view of the natural wonder.At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Niagara Falls , Ecotourism Manager, Niagara Falls State Park, Executive , Niagara Falls, New York

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