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DME Customer Service Rep

Company: Liberty Home Care
Location: Niagara Falls
Posted on: November 15, 2020

Job Description:

Liberty Home Care is a licensed home care agency and Durable Medical Equipment (DME) provider. We provide home health aides and equipment to individuals with a variety of medical needs. The right individual will be a motivated, outgoing individual with customer service experience and excellent communication skills. DME and CPAP resupply and compliance monitoring preferred.Responsibilities+ Provide the highest level of service to all customers, responding to each request in a professional manner with a helpful, and positive attitude. + Assure that each customer is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations. + Gather complete, accurate information; obtaining required medical documentation and/or authorization and qualify each request according to payor guidelines.+ Requires the creation, maintenance and documentation within respective customer databases. limited to: new referrals; time sensitive referrals; special requests; and complaint resolution.Education and Experience+ High school diploma or GED+ Experience with insurance billing and durable medical equipment preferred+ MS Office, including Outlook Liberty offers outstanding benefits, including:+ 19 days of paid time off in your first year+ Health Insurance starting on your first day + Inexpensive insurance options for medical & dental+ Holidays+ Birthday gift+ And Much More!!If you love being part of a team and helping others, we invite you to apply. Please visit us at www.libertyhomecare.org. EOE

Keywords: Liberty Home Care, Niagara Falls , DME Customer Service Rep, Hospitality & Tourism , Niagara Falls, New York

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