Assistant General Manager-Horizon
Location: Niagara Falls
Posted on: November 16, 2021
We're excited to have now joined the 7-Eleven family of stores!
Directly drives sales and profits in a high volume, complex
location. Assists in overseeing and ensuring that the overall store
condition complies with company standards including: cleanliness,
store and food-service -- fast, friendly and delicious, sanitation,
customer service and merchandising - thereby maximizing store
profitability, expense control, inventory levels and shortage
control. Helps manage quality and consistent marketing and
merchandising of store and food-service -programs. Assists in
fostering a coaching environment where team members want to excel
and are recognized for their achievements.
Provides Stripes Friendly customer service by greeting and
assisting customers, and responding to customer inquiries and
Serves customers by maintaining our Stripes Friendly philosophy,
supported by a value proposition that every experience will be
fast, friendly and delicious.
Maintains 100% in-stock excellence on top selling items.
Assists in ensuring team members are current on product offerings
Engages with merchandising team to suggest ways to increase sales,
expand markets, and promote business.
Assists in the planning and implementation of marketing campaigns
and sales promotions, and prepares merchandise displays.
Monitors sales activities through cashier analysis to ensure that
customers receive exceptional customer service.
Examines merchandise to ensure that it is correctly priced and
Assists in driving sales and profits in a high volume, complex
Assists in analyzing financial data including but not limited to
profit and loss statements, shortages, cashier analysis to identify
business opportunities and increase sales.
Aids in planning, implementing and enforcing Company policies,
goals and programs.
Helps ensure quality and consistent implementation of all
marketing, merchandising, food-service -and gasoline programs and
maintains an awareness of safety and security and a high level of
Promotes technology utilization and improved efficiencies.
Assists in the preparation of work schedules to provide the best
possible level of customer service.
Performs other duties as assigned.
Assists in building strong, sales focused teams through training
and coaching to develop top performing team members.
Collaborates with General Manager in delegating and overseeing
Assists in coaching team members on how to handle difficult and
Follows company dress code standards as applicable to Assistant
Aids in efforts to improve team usage of technology and learning
Reports to work on time and when scheduled.
High School diploma (or equivalent) is preferred. Two (2) year
degree or above is strongly preferred. A minimum of one (1) year as
top performing Store Manager at food service location or Assistant
General Manager is required. -Must be authorized to work in the
Knowledge and Skills
Demonstrated leadership and customer service skills and
competencies. - Proven success developing team members.
Demonstrated ability to use P&L and store reports to affect
change. - Ability to read and interpret documents such as rules,
operating and maintenance instructions and procedure manuals. -
Excellent oral and written communication and intrapersonal skills.
- Ability to write routine reports and to speak effectively before
customers and employees. - Ability to add, subtract, multiply and
divide in all units of measure using whole numbers, common
fractions and decimals. - Ability to exercise sound judgment and
work with minimum supervision. - Proficient computer knowledge
(Microsoft products preferred Word, Excel). -PDI/Verifone/Topaz
Must be able to stand and/or walk for full shift.
Ability to occasionally lift and/or carry up to 50 pounds from
ground to overhead, and/or 60 pounds from ground to waist level,,
up to thirty minutes of workday (i.e., to assisting in
stocking/maintaining inventory levels).
Ability to push and pull with arms up to a force of 128 pounds
(i.e., utilizing hand truck.)
Ability to bend at the waist with some twisting, up to one hour of
May be required to climb a ladder and/or stool, kneel or crouch to
store or retrieve materials and/or place or remove signs.
Ability to grasp, reach, and manipulate objects with hands all day.
This handwork requires eye-hand coordination and may require
bilateral coordination of hands, up to four hours of the
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential job functions. - Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. - All of the
responsibilities listed above are considered essential job
functions to this position.
This job description is subject to change at any time.
Keywords: 7-Eleven, Niagara Falls , Assistant General Manager-Horizon, Hospitality & Tourism , Niagara Falls, New York
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