Restaurant Supervisor, Niagara Falls State Park
Company: Delaware North
Location: Niagara Falls
Posted on: May 4, 2022
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Job Description:
The Opportunity Delaware North Parks and Resorts is hiring a
Food and Beverage Supervisor to join our team at Niagara Falls
State Park in Niagara Falls, New York at our Top of the Falls
Restaurant . As a Food and Beverage Supervisor, you will be
responsible for ensuring the highest levels of service is provided
to our guests. Starting Pay: $16.00 per hour Some location may
implement a vaccination requirement in the future if required by
federal, state, local law. Restaurant Supervisors start at $16.00
per hour We offer great perks to our eligible Niagara Falls
associates --- $250 Sign-on bonus (paid after 30 days) ---
$5/workday bonus (paid on completion of work agreement), max of 100
days --- FREE shift meal Responsibilities Maintain a safe and clean
environment for guests and associates. Assist managers in training
and development of the team and conducting associate counseling
sessions including verbal and written corrective action reports.
Assist managers in the management of staffing levels in accordance
with established budgetary goals and business volume. Inspect by
walking through your assigned area to monitor staff and to monitor
guest needs. Lead hourly staff in the daily performance of their
duties. Ensure venue is adequately stocked with all product and
supplies needed for service. Collaborate with manager concerning
operational deficiencies and areas in need of attention. Greet
guests positively, treating each person as an individual and in a
professional manner. Ensure compliance with all departmental and
organizational policies and procedures. Complete other duties as
assigned. Qualifications One year related experience required.
Superior organization and guest service skills required. Basic math
skills including addition, subtraction, multiplication, division,
fractions and percentages. Basic computer skills including
word-processing, spreadsheets, and email required. Demonstrate
skill in dealing with guest complaints, using active listening
skills to defuse difficult and sometimes emotionally charged
situations to maintain the guest---s goodwill. High school diploma
or GED preferred. Physical Requirements Ability to lift or carry 50
pounds. Ability to stand or walk 100% of the time. Possible
exposure to high volume of noise. Who We Are Niagara Falls State
Park is a pristine oasis of three massive waterfalls, exciting
attractions and 400 acres of protected wildlife. We offer a free
meal to all associates who work over 6 hours. At Delaware North,
you---ll love where you work, who you work with, and how your day
unfolds. Whether it---s in sporting venues, casinos, airports,
national parks, iconic hotels, or premier restaurants, there---s no
telling where your career can ultimately take you. We empower you
to do great work in a company with 100 years of success, stability
and growth. If you have drive and enjoy the thrill of making things
happen - share our vision and grow with us. Delaware North
Companies, Incorporated and its subsidiaries consider applicants
for all positions without regard to race, color, religion, creed,
gender, national origin, age, disability, marital or veteran
status, sexual orientation, or any other legally protected status.
Delaware North is an equal opportunity employer.
Keywords: Delaware North, Niagara Falls , Restaurant Supervisor, Niagara Falls State Park, Hospitality & Tourism , Niagara Falls, New York
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