Tier I Customer Service Representative - Work From Home

Company: Sparksoft
Location: Niagara Falls
Posted on: November 17, 2022

Job Description:

[Call Center / Remote] Anywhere in U.S. / Competitive pay / Training provided - As a Customer Service Rep you'll: Answer Tier 1 customer inquiries; Provide Tier 1 service desk support for insurance issuers, Agents and Web brokers, CMS/CCIIO application users, Health Insurance Exchanges and state agencies based on inquiries received via phone or email; Provide account access support, such as password resets and unlocking accounts for various marketplace applications; Log user inquiries in Service Now and assign to the right groups internally before assigning to Tier 2 support...Hiring Fast > >

Keywords: Sparksoft, Niagara Falls , Tier I Customer Service Representative - Work From Home, Hospitality & Tourism , Niagara Falls, New York

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