NiagaraFallsRecruiter
the smart solution for Niagara Falls jobs

Retail Banker - Niagara Falls

Company: Woodforest Bank
Location: Niagara Falls
Posted on: February 20, 2019

Job Description:

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment. Key Responsibilities:* Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments.* Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.* Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary.* Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate.* Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques.* Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs.* Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners.* Practices branch security procedures and protects customer confidentiality and privacy.* Performs other job related duties or special projects as assigned. Competencies Required:* Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline).* Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality.* Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members.* Outstanding listening and communications skills, both written and verbal.* Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices.* Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines.* Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude.* Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.* Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer .* Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports. Minimum Qualifications/Experience* 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service* Previous banking experience is preferred but not required* Cash handling experience preferred. Formal Education & Certification* High School Diploma or equivalent required. Supervisory Responsibility* None. Travel* 0% - Negligible amount of travel expected. Working Conditions* Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer

Keywords: Woodforest Bank, Niagara Falls , Retail Banker - Niagara Falls, Hospitality & Tourism , Niagara Falls, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Local Company Driver, Pick Up & Delivery - ROC
Description: Position: Forward Air Solutions Drivers run local customer to customer pick-up delivery routes in and around Rochester, NY. Some light loading and unloading may be required, as requested by the customer. (more...)
Company: Forward Air Solutions/FAS
Location: Rochester
Posted on: 03/19/2019

Inbound Customer Service Representative
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: mommy jobs online
Location: Erie
Posted on: 03/19/2019

Current College Students - Housekeeper (Find jobs starting at $17/hour)
Description: If you're good at keeping things tidy and looking for a flexible way to earn cash, you'll find plenty of housekeeping job listings
Company: Care.com
Location: Buffalo
Posted on: 03/19/2019


Prep Cook
Description: Prep Cook Job Overview Would you like to prepare delicious seafood dishes for our guests and play a critical role in the kitchen A Prep Cook at Red Lobster is an important kitchen position where you (more...)
Company: Red Lobster
Location: Buffalo
Posted on: 03/19/2019

Call Center Supervisor - 1st & 2nd Shift Rotation
Description: Call Center Supervisor - 1st 2nd Shift Rotation Our Exciting Work Environment This is a full time 40 hrs/week entry-level supervisor position. Starting rate is 16/ hr, plus incentive. Must be willing (more...)
Company: Delaware North
Location: Buffalo
Posted on: 03/19/2019

Asset Protection Agent
Description: Asset Protection Agent Job Description The primary purpose of the Asset Protection Agent is to ensure a safe secure and profitable store environment for Rite Aid associates and customers while upholding (more...)
Company: Rite Aid
Location: Erie
Posted on: 03/19/2019

Customer Service - Home office
Description: Twenty four year old healthcare benefits company is looking for Benefits Consultants to work
Company: Health Options 16
Location: Rochester
Posted on: 03/19/2019

Customer Service Sales Associate
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Niagara Falls
Posted on: 03/20/2019

Customer Service
Description: Customer Service We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of (more...)
Company: Mommy Jobs Online
Location: Buffalo
Posted on: 03/19/2019

Security Officer - Part Time Retail Center - Niagara Falls NY
Description: Allied Universal is currently seeking Part Time Security Professionals to help oversee operations at a Retail Center in Niagara Falls, NY br br Paid Orientation br br Employee referral program (more...)
Company: Allied Universal
Location: Niagara Falls
Posted on: 03/19/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Niagara Falls RSS job feeds