Field Service Technician

Company: SPECTRUM
Location: Niagara Falls
Posted on: May 3, 2022

Job Description:

SCHEDULES
Sunday 10am to 7pm Monday to Thursday 12noon-9pm with 1 hr lunch
Tuesday to Friday 12pm to 9pm Saturday 10am to 7pm with 1 hr lunch

*Any shift that starts on or after 12noon receives a $1.25/hr. shift differential!

Problem solver with a technical aptitude. Customer service enthusiast and safe driver. Sound like you? Then working as a Field Technician at Spectrum may be right for you.

At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you'll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum's high-performing cable, TV, Internet, and Voice products throughout your community.

BE PART OF THE CONNECTION
As you drive from location to location, you'll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far.

WHAT OUR FIELD TECHNICIANS ENJOY MOST
--- Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program
--- Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most
--- Collaborating with a team of supportive peers and managers
--- Experiencing interesting work and new surroundings each day (this is not a desk job)
--- Real opportunity to build a strong foundation for a career that progresses as you do
--- Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!)
--- Driving a company vehicle safely (free gas, too!) and receiving their own company tools

No two days are ever the same as a Field Tech. You'll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces-all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you're comfortable working in these conditions, we want to hear from you.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications
--- Education: High School diploma or equivalent
--- Technical skills: Ability to operate hand tools and handheld mobile devices
--- Skills: Effective communication, outstanding customer service
--- Abilities: Critical thinking, problem solving, sound decision making, managing priorities
--- Travel Ability: Daily travel; valid state driver's license and safe driving record
--- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays

Preferred Qualifications
--- Experience working in customer service, construction, electrical, technical or related field
--- Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA)

SPECTRUM CONNECTS YOU TO MORE
--- Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
--- Dynamic Growth: Progress through a defined career path, or move into roles like supervisor, manager, or director
--- Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training
--- Total Rewards: See all the ways we invest in you-at work and in life

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Keywords: SPECTRUM, Niagara Falls , Field Service Technician, IT / Software / Systems , Niagara Falls, New York