NiagaraFallsRecruiter Since 2001
the smart solution for Niagara Falls jobs

Customer Service Teller - Part Time

Company: Citizens Bank
Location: Niagara Falls
Posted on: January 15, 2020

Job Description:

DescriptionResponsibilitiesDo you enjoy being the face of an organization, engaging with customers to ensure they are fully satisfied? This is the heart of our Customer Service Teller role - delivering a memorable and personalized banking experience for each customer.As the primary contact between our customers and the branch team, you will use great listening skills to engage closely with customers while processing customer service transactions accurately and efficiently. With an energetic attitude, you will get to know the customer, anticipate their needs, introduce them to financial products and services and make referrals to supporting branch colleagues as appropriate.This role is an opportunity to strengthen your consumer banking knowledge with paths to grow into other Retail, Business Banking and Wealth Management roles. As part of our team-oriented culture, you will be encouraged to develop new skills and grow into new career opportunities.A Day in the Life of a Customer Service TellerEngage with customers to develop a positive customer experience; strive to make each customer interaction the best experience of their dayProvide exceptional customer service, accurately and efficiently processing customer service transactionsBuild relationships with customers, anticipate their needs and educate and demonstrate for customers how to utilize the various customer preference optionsResolve customer problems and help customers to understand their banking options based on their personal preference for doing business with the bankServe as the primary contact between the branch and the majority of customers, making referrals for supporting retail banking colleagues as appropriateAdhere to all Citizens Bank policies and procedures; ensure fair treatment of customers and regulatory obligationsSupport and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local lawsBring a positive energy and confidence to Citizens Bank and its customers every dayPresent a professional appearance as the face of CitizensWhat can we offer you?Strong recognition and incentive programs based on your achievementsTraining, strategies and tools to support your personal growth and the development of strong customer relationshipsCareer growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Universal Banker, Small Business Relationship Banker, Licensed Relationship Banker and Branch Manager based on success in this front-line roleCollaborative workforce committed to supporting your ideas and feedback and accelerating your potentialTeam atmosphere of diverse professionals committed to making an impact as an organizationOpportunities to volunteer and give back to our local communitiesExceptional benefits such as Medical & Dental, along with a 401K with corporate matchQualificationsWhat qualifications are we looking for?

  • High School degree or GED required
  • Minimum of 6 months cash handling experience in a retail or banking environment
  • Minimum of 6 months demonstrated customer experience, recommending and referring products and services to customers
  • Strong listening and communication skills
  • Ability to effectively ask questions and identify needs to enhance the customer relationship
  • Commitment to build relationships through in-person customer interactions
  • Ability to problem solve and provide solutions to customer issues
  • Ability to build strong relationships with teammates, business partners and specialists through collaboration
  • Energetic, detail-oriented and ability to multitask effectively
  • Ability to work branch hours, which can include weekends and eveningsHours and Work ScheduleHours per Week: -20Work Schedule: Varies with branch needs and may include weekends and eveningsBe a great Citizen. -
    Join us today.

    Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Keywords: Citizens Bank, Niagara Falls , Customer Service Teller - Part Time, Other , Niagara Falls, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Physics Tutor (more than $1k+/mo)
Description: Varsity Tutors is looking to contract with tutors to connect with clients across a variety of academic subjects and major test
Company: Varsity Tutors
Location: Buffalo
Posted on: 01/19/2020

Test Automation Engineer
Description: Who we are: KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved (more...)
Company: KeepTruckin
Location: Buffalo
Posted on: 01/19/2020

Mailroom Clerk
Description: MAILROOM CLERKBuffalo, New York, United StatesNewInformation Technology13 hours agoPost Date20200285Requisition Apply for JobShare this JobSign Up for Job AlertsOur client in Richardson, TX has an immediate (more...)
Company: CTG
Location: Buffalo
Posted on: 01/19/2020


Sourcing Category Lead
Description: Strategic Sourcing Savings: br br Develop long-term sourcing roadmap br br Execute sourcing events br br Optimize total cost of ownership br br Identify and implement cost savings initiatives (more...)
Company: Rich Products Corporation
Location: Buffalo
Posted on: 01/19/2020

Member Services Associate
Description: At Book of the Month, we aim to deliver an experience that our members LOVE. Being liked simply isn't good enough. Our Member Services team plays a critically important role in delivering this experience. (more...)
Company: Book of the Month
Location: Buffalo
Posted on: 01/19/2020

Transcriber for Law Enforcement Audios (Remote)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Buffalo
Posted on: 01/19/2020

Get paid to grocery shop. Hit milestones along the way.
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Buffalo
Posted on: 01/19/2020

Residential Counselor I / II LOD
Description: US-NY-Buffalo br Category Residential Care Mental Health br Type Regular Full-Time br FLSA Status Non-Exempt br Shift Varied Shifts br Department Residential br Corporation Name Living Opportunities (more...)
Company: DePaul
Location: Buffalo
Posted on: 01/19/2020

Customer Relations Representatives - Entry-level fun and goal-oriented people - Needed to start imme
Description: We are currently looking for talented and energetic customer service minded individuals to join our growing customer service team. With our rapid expansion, opportunities to grow
Company: NetHire
Location: Buffalo
Posted on: 01/19/2020

Press Brake Operator
Description: 13 br Press Brake Operator 13 br Watson Bowman Acme, a leader in the manufacturing of expansion joints and specialized heavy metal products, has an immediate
Company: Watson Bowman Acme
Location: Buffalo
Posted on: 01/19/2020

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Niagara Falls RSS job feeds