Company: ACV Auctions
Location: Niagara Falls
Posted on: June 6, 2021
ACV Auctions is the leading dealer-to-dealer, online automotive
marketplace in the nation. We bring transparency to every
transaction from start to finish, ensuring peace of mind and value
for our customers. We do this with a combination of the industry's
best technology and the world's best people. As a result of our
team's tireless effort and dedication, we're growing at a
staggering rate. ACV is attracting new people from widely different
backgrounds and geographies who are invested in the genuine belief
that we are creating something special.
Who we are looking for:
This is an exciting opportunity for someone who has experience
working within a team based environment and delivering service and
solutions to our customers. This individual will work closely with
dealerships in targeted markets to share ACV Auctions unique
business solutions. The Account Manager will be asked to grow a
current base of customers within a growing and emerging territory.
We're looking for teammates that are super-dependable and pleasant
to be around.
We are currently looking for 6 Account Managers for the below
9:30am - 6:00pm EST x4 (Mid-South, Ohio Valley, Carolina's and
12:00pm-8:30pm EST (Heartland)
1:00pm - 9:30pm EST (Northwest)
It is anticipated that this position will initially be remote
until a future return to office plan is executed.
What you will do:
- Create and grow a customer portfolio in ACV's emerging, growth
- Stay in close contact with current customers via phone, text
- Maintain and grow volume/revenue of the entire portfolio.
- Work closely with the Field Sales team and interdepartmentally
(Operations, Marketing, etc.).
- Meet or exceed SLA's to issue resolution.
- Execute upon all sales campaigns.
- Add-on current ACV offerings.
- Present weekly portfolio reviews.
- Maintain an acceptable NPS score.
- Report on and analyze customer data frequently.
- Speak with business owners and decision makers.
- Provide pre and post-sales support to customers to ensure
consistent repeat business.
- Meet or exceed all sales quotas in assigned territory.
- Document activities, strategies and efforts within
- Adhere to KPI's.
What you will need
- A reliable self-starter attitude who is capable of thriving in
an entrepreneurial environment.
- Customer first philosophy.
- Resilience, problem solver, action oriented and a driver for
- Account Management background.
- 2-year telesales experience in a B to B environment and auto
- Fluent Spanish a real plus.
- Team Player and adaptable.
- Excellent communication and organizational skills.
What we will offer:
- Competitive salary and benefits
- Upbeat innovative culture
- Professional training opportunities
- Flexible schedules
ACV Auctions is an equal opportunity employer (EOE) and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other
characteristic protected by law.
Keywords: ACV Auctions, Niagara Falls , Account Manager, Other , Niagara Falls, New York
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