Catering Sales Associate

Company: Seneca Gaming Corporation
Location: Niagara Falls
Posted on: January 27, 2023

Job Description:

Catering Sales Associate (req4208)Job Number:req4208Job Title:Catering Sales AssociateNumber of Openings:1Job/Employment Type:FTCountry:USAState/Province:New YorkCity:Niagara FallsJob Category:BanquetsCareer Level:ExperiencedLevel of Education:High School Diploma/GEDYears of Experience:4-6 yearsPosition DescriptionThe Catering Sales Associate is responsible for booking, managing and overseeing both internal and external events, which include trade shows, weddings, meetings, conferences and more. The Catering Sales Associate will obtain all pertinent information concerning the banquet function which includes room reservations, event details, negotiating costs, catering contracts and following all Seneca Niagara Casino & Hotels policies and procedures pertaining to Catering and Banquets. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.Position RequirementsEducation/Experience: Must be 18 years of age or older upon employment.High School Diploma or its equivalent required.Minimum three (3) years in the field of food and beverage involving fine dining, catering and banquets; minimum two (2) years outside sales experience.Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.Must possess general knowledge of all phases of full service dining and food and beverage service procedures.Must be able to evaluate statistical reports and other business reports.Must be computer literate, including broad knowledge of all Microsoft office applications as well as SWS knowledge and banquet/conference/catering software. Amadeus Delphi System and Amadeus Diagrams preferred.Must be available weekdays/nights, weekends and some holidaysLanguage Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the banquet for a lengthy period of time.Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.Must be able to assist with special needs of customers (i.e. helping the elderly from their chair).

Keywords: Seneca Gaming Corporation, Niagara Falls , Catering Sales Associate, Other , Niagara Falls, New York