Host, Niagara Falls State Park

Company: Delaware North Companies
Location: Niagara Falls
Posted on: May 22, 2023

Job Description:

The Opportunity Delaware North Parks and Resorts is hiring seasonal Hosts to join our team at Niagara Falls State Park in Niagara Falls, New York. In this role, you will be the first person to welcome and interact with our guests. This position does not begin until April/May 2023 Minimum pay rate: $14.20 / hour Information on our comprehensive benefits package can be found at Eligible team members can earn a $150 completion bonus! We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: * Weekly pay
* Employee assistance program
* Training and development opportunities
* Employee discounts
* Flexible work schedules Some locations may implement a vaccination requirement in the future if required by federal, state, local law. Responsibilities * Reviews floor plan and reservation book daily; creates seating chart.
* Sets up the Host station according to checklist.
* Greets guests and seats them at tables or in waiting areas.
* Seats guests according to seating chart, server rotation and guest preference and provides guests with menus.
* Maintains control of the seating and wait times.
* Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas.
* Inspects dining and serving areas to ensure cleanliness and proper setup.
* Answers any guest questions regarding service, and provides general assistance for guests and employees.
* Speaks with guests to ensure satisfaction with food and service, responds to complaints and notifies management, and thanks guests as they are leaving.
* Answers restaurant telephone line during assigned hours of operation. Qualifications * Prior experience in guest service environment preferred.
* Attentive and detailed oriented.
* Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
* Capable of performing specified procedures and following instructions.
* Effective communication skills; ability to communicate with guests and co-workers. Physical Requirements * Ability to remain on feet for entire length of shift.
* Ability to maneuver between tables and around corners.
* Frequent walking, bending, lifting, reaching, and stretching.
* Ability to lift and carry up to 35 lbs. Shift Details Holidays Weekends Varies Who We Are Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North Companies, Niagara Falls , Host, Niagara Falls State Park, Other , Niagara Falls, New York