Content and Communications Specialist

Company: Cds Monarch, Inc.
Location: Webster
Posted on: April 2, 2026

Job Description:

Summary: The Content and Communications Specialist is responsible for creating internal and external communications, marketing, and public relations needs of CDS Life Transitions and its affiliate companies. The Content and Communications Specialist will work with the Director of Marketing and PR to promote and grow CDS Life Transitions brands throughout the community using a variety of social media and external platforms. Essential Job Functions: Write, edit, deliver, measure, and evaluate internal and external Agency communications (newsletters, email blasts, press releases, marketing collateral, etc.) to market and generate brand awareness of CDS Life Transitions and its affiliate companies and support departments Develop content for and maintain social media channels, websites, presentations, and collateral; provide customer service support to inquiries. Design new marketing materials and update existing resources as needed Create, proof, edit, and approve communications materials written by staff, and other constituents and ensure all communications adhere to the Agency’s brand Capture, edit, publish and maintain archive of digital media content, including photos and videos for various marketing and promotional uses online, in print, and at events. Coordinate with external vendors for content development Develop, cultivate, and maintain strong relationships with department leaders Support the Director of Marketing and Public Relations with scheduling media buys, advertising, and sponsorships Create engaging content on social media and generate posts per marketing calendar Provide support during special events and tours, including promotional materials and day-of-event support Represent, and promote awareness of, the CDSLT brands to all internal and external constituents Perform all other duties relevant to the position as assigned by supervisor Knowledge, Skills, and Abilities Excellent written and verbal communication skills; solid foundation in grammar, spelling, and composition. Experienced in copywriting, editing, and content generation Skilled in public speaking, presentation, creation, and delivery Skilled in multi-media forms of communication and marketing (i.e. PR, video, Social, Photo) preferred Strong attention to detail Ability to work independently and proactively Competency in Adobe Creative Suite, Microsoft Office applications and Mac OS is preferred Ability to develop and maintain positive relationships with CDS Life Transitions constituents, including staff, individuals, families, vendors, donors, etc. Education and Experience: Associate’s degree in Communications, Marketing or a similar field of study Experience with graphic design and social media Minimum of two years of experience in the marketing communications fields preferred Physical Requirements/Working Conditions: Ability to sit continuously Must be able to reach above shoulder level Ability to twist/turn upper body Able to use hands/arms repetitive action for fine manipulating, keyboarding, and typing Ability to work in a fast-paced, deadline driven environment. Occasional evening and weekend hours as needed for events and projects. * Reasonable accommodation may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. Corporate Qualifications/Expectations: Adhere to all CDS Life Transitions, Inc. policies and procedures. Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards. Attend mandatory education and training modules as scheduled; obtain and maintain required certifications/training by State regulations and CDS policy Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Keywords: Cds Monarch, Inc., Niagara Falls , Content and Communications Specialist, PR / Public Relations , Webster, New York