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Experienced Inside Sales Representative

Company: ICC The Compliance Center Inc
Location: Niagara Falls
Posted on: May 5, 2022

Job Description:

Job Description The Inside Sales Representative provides constant customer contact, building and enhancing business relationships. As an Inside Sales Representative you play a key role in working with customers in an assigned territory on a day-to-day basis and in meeting the highest standards of customer service. You are responsible for contacting existing customers and sourcing new customers & prospects within your assigned territory, selling the company's products, services and training to meet sales targets. ICC is a team that strongly believes in the knowledge and products we provide to our customers. Strategic new thinking and great ideas are imperative to our growth and as such, we actively pursue opportunities that exceed our customer's expectations with custom cost-effective solutions. Inside Sales Representative Duties and Responsibilities Proactively contact current, past and potential customers with aim of maximizing sales potential through prospecting and cold calling Develop existing customers into new business opportunities by cross-selling and up-selling Manage sales contacts by implementing a regular call schedule to customers ensuring communication lines are open, all questions and concerns are answered and dealt with appropriately Actively participate in company sales promotions, and assist in development of the sales skills of other staff Record all outgoing activity for follow-up, lead tracking and pipeline development efforts in CRM software, as this will form the basis of your opportunity tracking, lead development and subsequent sales recording Provide regular reports to management regarding feedback from customers Develop and maintain a good understanding of company product line, including learning the key features and benefits to determine appropriate product/service in a particular market Make use of all tools provided to maximize sales potential Achieve individual and team sales and profit targets provided Collect contact names and information regarding other locations to be passed on to other members of the sales team Participate in staff meetings, attend other meetings and seminars Suggest new and better ways to improve systems, procedures, and customer relations Assist with other departments occasionally and as required Inside Sales Representative Qualifications College diploma or higher, plus at least 4 years of successful sales experience, preferably in an inside sales environment Knowledge of IATA, 49CFR, WHMIS, TDG, OSHA and DOT regulations an asset Excellent customer relationship skills Strong desire to find and develop new business Tenacious sales professional with cold calling experience Resourceful and self-motivated to reach and exceed monthly sales quota Ability to solve practical problems by applying analytical reasoning Excellent telephone, telemarketing and customer service skills Excellent written and oral communication skills Proficient in Microsoft Windows, Microsoft Office, ACCPAC and CRM systems Benefits Medical Insurance Dental Insurance Vision Insurance 401K Company Description ICC Compliance Center (ICC) is a provider of solutions for regulatory compliance in transportation and workplace safety, specializing in labeling, packaging, training and consulting.

Keywords: ICC The Compliance Center Inc, Niagara Falls , Experienced Inside Sales Representative, Sales , Niagara Falls, New York

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