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Patient Services Representative- Onsite

Company: GTT, LLC
Location: Niagara Falls
Posted on: January 26, 2023

Job Description:

Patient Services Representative/ Phlebotomist- Onsite

  • Contract Duration 12 Months
  • Pay range $10.54 - $28.60/hr


    • The Patient Services Representative - Float (PSR - Float) represents the face of our company to patients, both as part of their health routine or for insights into life-defining health decisions.
    • The Patient Services Representative- PSR Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
    • The PSR Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
    • The Patient Services Representative will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP)

      Job Requirements:

      • Ability to provide quality, error-free work in a fast-paced environment.
      • Ability to work independently with minimal on-site supervision.
      • Excellent phlebotomy skills to include pediatric and geriatric.
      • Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
      • Committed to all policies & procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
      • Must be able to make decisions based on established procedures and exercise good judgment.
      • Must have reliable transportation, a valid driver's license, and a clean driving record, if applicable.
      • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
      • Capable of handling multiple priorities in a high-volume setting.
      • Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.

        Required Education:

        • High school diploma or equivalent.
        • Medical training: medical assistant or paramedic training preferred.
        • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

          Work Experience:

          • Three years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections.
          • Minimum 2 years in a Patient Service Center environment preferred.
          • Customer service in a retail or service environment is preferred.
          • Keyboard/data entry experience.

            About The Company:

            • Our client empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management.
            • The company annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
            • As the world's leading provider of diagnostic information services, this company is committed to positively impacting the communities they are a part of by promoting a healthier world, building value for all their stakeholders, and creating an inspiring and inclusive workplace. Inclusion & Diversity is woven into who they are and what they do. The company is inspired by the experiences and perspectives of its diverse employees. Diversity of thought and authentic connections empower this company to create valuable solutions and deliver inclusive care to their patients and communities.


Keywords: GTT, LLC, Niagara Falls , Patient Services Representative- Onsite, Sales , Niagara Falls, New York

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