NiagaraFallsRecruiter
the smart solution for Niagara Falls jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Niagara Falls
Posted on: January 7, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLbethhass on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Niagara Falls , Seasonal Partner Services Representative (Remote), Sales , Niagara Falls, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Call Center Sales Representative - Night Shift
Description: Job Description br Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy (more...)
Company: DialAmerica
Location: Erie
Posted on: 01/22/2019

Sales Manager
Description: Sales Manager br br Colonial Life, an established leader in the corporate benefits industry that's been in business for more than 75 years, has an immediate opening for a sales leader to join its (more...)
Company: Colonial Life
Location: Buffalo
Posted on: 01/21/2019

Call Center Sales Representative - Night Shift
Description: Call Center Sales Representative - Night Shift Job Description Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want (more...)
Company: DialAmerica
Location: Erie
Posted on: 01/22/2019


Digital Disruption Affecting a $ Trillion Industry Looking for Top Talent to Help with Growth
Description: Salary 100 Commission, ARE YOU LOOKING TO TAKE CONTROL OF YOUR FINANCIAL FUTURE Potential for Executive Compensation and 6-Figure Residual Income100 Virtual, work from home or anywhere with an internet (more...)
Company: VF
Location: Rochester
Posted on: 01/22/2019

Call Center Sales Representative
Description: Call Center Sales Representative Job Description Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part (more...)
Company: DialAmerica
Location: Erie
Posted on: 01/22/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview br br Join Our Virtual Tax Network br br At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable (more...)
Company: Intuit
Location: Buffalo
Posted on: 01/22/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Niagara Falls
Posted on: 01/22/2019

Call Center Sales Representative - Part Time
Description: Job Description br Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy (more...)
Company: DialAmerica
Location: Erie
Posted on: 01/22/2019

Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Rem
Description: Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Rem Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission (more...)
Company: Intuit
Location: Buffalo
Posted on: 01/22/2019

Lawson Sales Representative
Description: MAKE A DIFFERENCE EVERY DAY -- WE HAVE AN IMMEDIATE OPPORTUNITY IN THE BUFFALO, NY-- AREA.--Looking for a career where you will make a difference -- Join Lawson Products, established in 1952, as we continue (more...)
Company: Lawson Products
Location: Buffalo
Posted on: 01/21/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Niagara Falls RSS job feeds