Catering Coordinator - Union Rd.
Company: Moes Southwest Grill Group
Location: Buffalo
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Role Responsibilities & Position
Outline: The Catering Sales Coordinator is responsible for driving
catering sales revenue and ensuring exceptional customer service.
This role focuses on strategic sales execution and operational
efficiency within the catering sales department. The Catering Sales
Coordinator will work closely with the Area Manager to provide
leadership and direction for stores in relation to Catering or
Local Marketing initiatives. The goal of this role is to achieve
sales targets and contribute to the growth of the catering channel.
Essential Duties & Responsibilities Sales & Business Development: ·
Develop and implement sales strategies to drive catering revenue. ·
Monitor sales trends and identify opportunities for new business
development. · Work with the Area Manager establish sales targets
and goals. · Analyze sales data and performance metrics to track
progress and identify areas for improvement. · Assist in
negotiations of large or complex catering contracts. · Build and
maintain strong client relationships and book of business.
Operational Oversight: · Oversee catering system operations for
your territory (Monkeymedia Software/ ezCater) · Monitor store
loads · Oversee off-premise event catering in your territory ·
Assignments for catering lead drivers within your territory (Set
expectations on daily, weekly & monthly basis for chip drops and
deliveries) · Generate new qualified leads · Direct line of
communication with the Call Center (Catering Coordinators) ·
Assistance with Order/ Quote entry · Marking new Clients with your
"Revenue Source" Customer Service & Relationship Management: ·
Follow-up with key clients post order to receive valuable feedback
on products and services · Send Thank You cards/ notes (including
gift cards for large orders example: $1000) · Leverage
opportunities for new business via networking and brand awareness ·
Build relationships within each stores area to be the point of
contact for larger events and legacy clients · Sharing &
celebrating results · Shout-outs! Praise the Operators, GM's
&team when they do something great · Utilizing Slack email for
communication · Quantifying your value · Demonstrate expertise ·
Communicate effectively · Perform sales calls (cold calling) to
set-up test order or meeting with potential new business ·
Well-rounded in email communication with our team and our clients ·
Always come across professional, proper punctuation and content
Reporting & Administration: · Prepare regular sales reports and
forecasts · Maintain accurate records of sales activities and
customer information. · Monitor and manage the catering sales
budgets. Education & Experience: · Minimum of 3 years of experience
in catering sales or event planning. · Strong understanding of
catering sales processes and best practices. · Excellent
communication, interpersonal and leadership skills. · Proficiency
in CRM systems and Microsoft Office Suite. · Experience with Monkey
MSI, and ezCater Catering Platforms. Key Skills: · Sales Management
· Customer Relationship Management · Sales Strategy and Execution ·
Operational Efficiency · Time Management and Self-Motivation ·
Communication and Presentation Skills · Problem-solving and
Decision-Making
Keywords: Moes Southwest Grill Group, Niagara Falls , Catering Coordinator - Union Rd., Sales , Buffalo, New York
