Part-time Veterinarian
Company: Lap of Love
Location: Livonia
Posted on: January 10, 2026
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Job Description:
Join Lap of Love as a Call Center Representative and Love What
You Do! Lap of Love is looking for an experienced Call Center
Representative, referred to internally as a Veterinary Care
Coordinator, with amazing customer service skills to join our
growing team. As a Veterinary Care Coordinator, this position is
FULLY REMOTE and you’ll become part of a diverse and dynamic team
that provides compassionate conversations and customer service to
pet families seeking our services. As a nationally recognized
leader of in-home, end-of-life care, Lap of Love helps thousands of
pets and pet families every month say goodbye with peace and
dignity. Beyond a natural love for caring for animals, our team
members have a genuine concern for the emotional well-being of
people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities: Guide emotional
conversations in a calm and peaceful manner including but not
limited to end-of-life care, quality-of-life care, and pets
experiencing behavioral challenges such as aggression or bite
incidents. Provide customer service by engaging in positive
interactions with pet families Answer a high volume of customer
service calls in a work from home/ remote environment Demonstrate
dependability, flexibility, ownership, and sound judgment by
adhering to schedules Gather and accurately document the pet’s
medical information and schedule appointments in an effective
manner Meet all productivity, quality, and performance standards Go
above and beyond to provide stellar customer service to pet
families and our veterinarians Must be punctual and timely in
meeting all requirements of performance, including, but not limited
to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest
standard of customer service
Keywords: Lap of Love, Niagara Falls , Part-time Veterinarian, Seasonal Jobs , Livonia, New York
